Computer Support:  893-7955 help@chem.ucsb.edu

How to Connect to the "ChemBiochem" Wireless Network

The ChemBiochem wireless network is to be used by laptops and desktop computers that require unfiltered, full internet access and have appropriate firewall and anti-virus tools installed and updated on their devices. (If you would like to connect a mobile device like an iPad, iPod, iPhone or other mobile phone, please see our instructions for connecting to the "ChemBiochemMobile" wireless network here.)

The advantage of a wireless network connection is mobility. However, as a general rule, all wireless networks are inherently not as fast or as reliable or as secure as wired networks. Therefore if you do not need the mobility offered by a wireless network you will be better served using by the existing wired network as it will be faster, more reliable, and more secure than the wireless network.

If you need the mobility offered by the wireless network and are willing to accept the slower speed, decreased reliability and lower security, please complete the following three steps.

1) go to our Account Maintenance Page and log in using your existing e-mail account username and password. On the next page in the top section labeled Password Maintenance you will need to change your password to one that meets the requirements outlined in that section. If your existing password already meets the criteria, you will still need to confirm that password by entering it into the boxes provided.

2) complete this request form

For instructions on how to find your wireless MAC address, click here

You will receive an e-mail usually within 2 business days of submitting the form, indicating that you have been registered in the appropriate databases and you are now authorized to access the wireless network.

Please do not attempt to connect to the wireless network until you have received this confirmation e-mail. You will not be able to connect until you receive this e-mail.

3), once you have received the confirmation e-mail, configure your wireless adapter to use the proper security encryption method to access the wireless network. Instructions for this step can be found here:

Mac OS X up to 10.6.x

Mac OS X 10.7/10.8 (right-click or Option-click to save this XML configuration file to your desktop for loading on your device)

Windows 10

Windows 7 and Vista

Windows 8 and 8.1

Windows XP

When you connect to the ChemBiochem wireless network you will be asked for a username and password. Enter your e-mail user name (without the @chem part) and your e-mail password. You may also see a dialog box with information about the server certificate wireless.chem.ucsb.edu. Accept the certificate by clicking the Continue button.